We are SpanArcs Labs LLC, doing business as Inevo, a company registered in Arizona, United States. These Terms of Service constitute a legally binding agreement between you and SpanArcs Labs LLC. By accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE, YOU MUST DISCONTINUE USE IMMEDIATELY. The Services are intended for users who are at least 18 years old.
Inevo is an identity-deferred relationship formation app built on bilateral consent. Users connect through a series of conversation exercises before any identity — name, photo, or contact information — is revealed. Matching is invite-only and curated. Inevo is currently available by invitation only in the United States.
The information provided when using the Services is not intended for distribution to or use by any person in any jurisdiction where such distribution would be contrary to law. The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.).
We are the owner or licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the Content), as well as the trademarks, service marks, and logos (the Marks). Our Content and Marks are protected by copyright and trademark laws in the United States and around the world.
The Content and Marks are provided for your personal, non-commercial use only. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.
We accept payment through in-app purchases via Apple App Store and Google Play Store. You agree to provide current, complete, and accurate purchase and account information for all purchases. All payments shall be in US dollars. We reserve the right to refuse any order placed through the Services.
Billing and Renewal: Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge. The length of your billing cycle is monthly.
Cancellation: You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have questions or are unsatisfied with our Services, please email us at hello@inevo.love.
Fee Changes: We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
All sales are final and no refund will be issued.
You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:
The Services may invite you to create, submit, post, display, transmit, or broadcast content and materials, including text, writings, video, audio, photographs, graphics, comments, or personal information (collectively, Contributions). When you create or make available any Contributions, you represent and warrant that your Contributions are not false, inaccurate, or misleading; are not unsolicited or unauthorized advertising; are not obscene, lewd, or otherwise objectionable; do not violate any applicable law; and do not violate the privacy or publicity rights of any third party.
By posting your Contributions to any part of the Services, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, publish, broadcast, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with your Contributions.
If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you. You shall not: (1) decompile, reverse engineer, or decrypt the App; (2) make any modification or derivative work from the App; (3) violate any applicable laws in connection with your access or use of the App; (4) remove or obscure any proprietary notice; or (5) use the App for any revenue-generating endeavor.
Apple and Android Devices: The license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, in accordance with the applicable App Distributor terms of service.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who violates the law or these Legal Terms; (3) in our sole discretion, refuse, restrict access to, or disable any of your Contributions; and (4) otherwise manage the Services in a manner designed to protect our rights and property.
We care about data privacy and security. Please review our Privacy Policy: inevo.love/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States.
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us at hello@inevo.love.
These Legal Terms shall remain in full force and effect while you use the Services. We reserve the right to deny access to and use of the Services to any person for any reason without notice or liability. We may terminate your use or participation in the Services or delete your account at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We cannot guarantee the Services will be available at all times. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice to you.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
Informal Negotiations: The Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.
Binding Arbitration: If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will take place in Maricopa, Arizona. If arbitration costs are determined to be excessive, we will pay all arbitration fees and expenses.
Restrictions: Any arbitration shall be limited to the Dispute between the Parties individually. There is no right or authority for any Dispute to be arbitrated on a class-action basis.
Time Limitation: In no event shall any Dispute be commenced more than one (1) year after the cause of action arose.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES CONTENT.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties; (5) your violation of the rights of a third party; or (6) any overt harmful act toward any other user of the Services.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.
Sharing, distributing, reproducing, or disclosing any personal information, identity details, photos, voice recordings, or communications belonging to another user of the platform — including but not limited to information revealed through the arc process — is strictly prohibited. Such conduct may constitute identity theft or invasion of privacy under applicable federal and state law, including Arizona Revised Statutes § 13-2008. SpanArcs Labs LLC reserves the right to immediately terminate accounts, pursue civil remedies, and report violations to law enforcement.
Users must provide accurate and truthful identity information during onboarding and throughout their use of the platform. Creating fake profiles, impersonating another person, using someone else's photo, name, or identity, or misrepresenting yourself in any material way is strictly prohibited. Such conduct may constitute identity fraud or criminal impersonation under applicable federal and state law, including Arizona Revised Statutes § 13-2006 and § 13-2008. SpanArcs Labs LLC reserves the right to immediately terminate accounts, pursue civil remedies, and report violations to law enforcement authorities.
Users must respect the bilateral consent system at all times. Pressuring, coercing, manipulating, or attempting to influence another user into consenting to a reveal — including name, photo, or phone number exchange — before they are ready is strictly prohibited. Any attempt to circumvent the consent system will result in immediate account termination.
Users may not screenshot, screen record, photograph, or otherwise capture any part of another user's arc responses, voice notes, selfie, or any personal information revealed through the platform. Capturing and sharing such content without consent may constitute invasion of privacy under applicable law. Violations will result in immediate account termination and may be reported to law enforcement.
Each user may only maintain one active account on the platform. Creating multiple accounts — whether to circumvent a suspension, access additional matches, or for any other reason — is strictly prohibited and will result in permanent termination of all associated accounts.
Users may only nominate individuals they genuinely believe would want to participate in the platform. Nominating someone as a prank, without good faith belief in their interest, or with intent to cause embarrassment or harm is strictly prohibited and will result in immediate account termination.
Users must engage with the arc experience in good faith and with genuine romantic intent. Using the arc to gather information about another person without sincere interest, to manipulate, deceive, or for any purpose other than genuine connection is strictly prohibited and will result in immediate account termination.
Users may not attempt to identify, locate, or contact their match outside the platform until the declaration stage is complete and both parties have consented to the phone number exchange. Attempting to identify a match through social media, mutual contacts, or any other means before the reveal is complete is a violation of this agreement and of the trust that makes the platform possible.
Users who become aware of another user violating these terms are strongly encouraged to report the behavior using the in-app report function. SpanArcs Labs LLC takes all reports seriously and will investigate promptly. Retaliation against users who report violations in good faith is strictly prohibited.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
SpanArcs Labs LLC
2942 N 24TH STE 115 NUM 734098
Phoenix, AZ 85016
United States
hello@inevo.love
inevo.love